Provider of the website and booking system (hosting provider): Tavilio (tavilio.app), operated by Tóth Lóránt e.v., 1134 Budapest, Kassák Lajos utca 67/B; email: support@dopler.app.
2. Scope
These terms apply to every visitor of the website and to every table booking made through it. For consumption on the premises, the rules and prices displayed in the café apply.
3. How booking works
On the booking form you enter the date, time, party size, your name and email address. Phone number and note are optional.
The submitted form is a booking request; you receive an email notification about it.
Our staff review each request individually.
The booking is valid once we have confirmed it by email. If we cannot accept the request, we will also let you know by email.
We send a reminder email 24 hours before the booked time.
Online bookings are available for 1–8 people, up to 60 days in advance. For larger groups, please email us.Booking is free of charge; we do not ask for a deposit.
4. Late arrival, changes, cancellation
We hold the table for 15 minutes after the booked time. If you will arrive later, please let us know in advance; otherwise we may give the table to other guests.
You can change or cancel your booking via the link in the confirmation email or by emailing side.hungary.kft@gmail.com.
Changes and cancellations are free of charge. If you cannot come, please let us know as early as possible so that other guests can book the table.
5. Declining or cancelling by the café
In justified cases (for example a private event, unexpected closure, technical failure or a breach of the house rules) we may decline a booking request or cancel a confirmed booking. We will notify you by email without delay. As booking is free of charge, neither party owes any payment in such a case.
6. Menu and prices
The food and drink menu and prices shown on the website are for information only. The offer and prices may change; the price list valid on the premises applies.
7. Liability
We do our best to keep the website and booking system available at all times, but we accept no liability for temporary outages or for technical faults arising from causes beyond our control.
We are not liable for consequences of incorrectly entered data (for example a mistyped email address).
We accept no liability for the content of external pages linked from the website (for example Instagram, Facebook, Google Maps).
This limitation does not affect any liability that cannot be limited by law.
8. Intellectual property
Texts, photographs and design elements on the website are protected by copyright and may not be used without our prior written permission.
9. Data protection
The processing of personal data provided when booking is described in our Privacy notice.
10. Complaints
You can send complaints to side.hungary.kft@gmail.com. We will reply to written complaints in writing, on the merits, within 30 days.If the complaint cannot be resolved, as a consumer you may also turn to a conciliation board (the one competent for your place of residence, or the one below):Budapest Conciliation Board (Budapesti Békéltető Testület)
Address: 1016 Budapest, Krisztina krt. 99.
Email: bekelteto.testulet@bkik.hu
11. Governing law
These terms are governed by Hungarian law, in particular Act V of 2013 on the Civil Code and Act CVIII of 2001 on electronic commerce services. If you are a consumer, this does not deprive you of the protection of the mandatory consumer protection rules of your country of residence.These terms are available in several languages; in case of any discrepancy, the Hungarian version prevails.
12. Changes
We may change these terms. Changes apply to bookings made after they are published.